Products not according to your expectations? No problem, you can return the product within 14 days.
- Click on ¨Order history and details¨ in ¨my account¨.
- Then click ¨Details¨ at the order you want to return.
- If you want to return one or more products, check the appropriate boxes and give a brief explanation of why you want to return these products. Then click on ¨Request return¨
- You will then receive an email from us with the return instructions, return label, and RMA form. Click on the link in the mail to download the return label. The return label and RMA form can be printed with any standard (laser) printer.
- Pack the box carefully and attach the return label on the package. Make sure all the accessories and papers are inside the box.
- Ship your package at your local post office and keep the shipping receipt. Returns are at your own expense
- After we have received your return, you will receive a confirmation by e-mail. Your return will be processed within 2 weeks. It can take up to 5 business days for the credit to appear on your account.
Returns are allowed within 14 days.
If the items:
- Are unworn
- Are in original state
- Provided with original labels, product box and accessories.
Fitting items is of course allowed. If you want to return the item, make sure you do not make the article dirty and return to us as far as reasonably possible in original condition and factory packaging. There are a number of articles that we ask you to not return for hygienic reasons:
- Underwear & Bras
- Piercings and earrings
Please make sure the return label is clearly visible, with the RMA form inside the box. This will save you and us, in case of a complaint, time and effort. Returns that do not meet the above requirements will not be processed. Of course we will notify you in such cases.
Milani Clothing Company
Po. Box 36274